Experience the difference
Personal attention for overseas patients
We treat every international enquiry individually. You'll receive advice tailored to your unique situation.
Decades of global experience
We've supported people from many countries since 1982. Our experience helps us navigate complex cases smoothly.
Consistent support across borders
We guide you from first contact to ongoing care. Our remote service keeps you connected at every stage.
International clients
During the last ten years, our specialist medical services have been used by English-speaking clients living in other countries, including Ireland, Norway, the Netherlands, Germany, Spain, Greece, Israel, the United Arab Emirates, Pakistan, South Africa, Nigeria, the USA and Canada. The most common reason is they are unable to locate a specialist physician accessible to them. If there are specialist physicians in a particular country, we are pleased to guide our clients accordingly.
The usual procedure is to:
Arrange an initial telephone consultation for a comprehensive history
Complete and return by email our questionnaires.
Arrange any laboratory tests to be carried out as required
Arrange a telephone (follow-up) consultation to discuss results and assess progress
Apart from a minority, most of our overseas clients do not have to visit the UK in order to get support for their allergic or immune conditions. However, those with more complex problems may require treatment with a safe method of desensitisation (immunotherapy). In this case we endeavour to address the underlying issues as expediently as possible in one of our centres, often within 1-2 days.
Transport of containers for blood or other samples for testing and medications is arranged in accordance with UK and international regulations.
On-line video conferencing consultations
Our team provides specialist help to people living a long distance from any of our clinics, abroad, and those confined to their homes.
In addition to a telephone consultation, it is also easy to use video-linking facilities such as those provided by Skype, iChat, AIM, etc., which have the added advantage of being able to speak face-to-face with the specialist, provided you have access to a suitably equipped computer or mobile phone. Additionally, users can benefit from the economy of making voice and/or video calls over the Internet.
Visiting clients
Our overseas clients visiting the clinic are advised that the nearest airport is London Gatwick, which is a 20-minute taxi ride to the clinic (north from M25 Junction 7). There are a few hotels in the area if an overnight stay is necessary.